Tuesday, November 23, 2010

What Does Performance Alert Mean? (UPDATED 11/24)

I keep getting an annoying message from my Norton anti-virus whenever I use my Firefox browser lately (It comes up when I use IE too). It's a pop-up message in the lower right corner that says " performance alert--high CPU usage by Firefox" with a little graph. I have no idea what this is for, if I should be worried about it, or how to get it to stop. It's just annoying. I know Firefox uses a lot of memory. I really don't need Norton to keep telling me that.

Anyone know what this is all about and if there's anything I could to do get it to stop short of removing my Norton protection?  I ran the anti-malware last night like Kathy from the Junk Drawer suggested.  It took two hours and it did find a couple infected objects; however, this box still pops up so I guess that wasn't it.

P.S.  "Right Where We Belong" is going to be our new blog title. Now I need to find someone to do a new header for me. I'd love to include pictures of us and our pets in it.

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Daisy said...

Hmmm, we use Norton too, and I have never seen that message!

Junk Drawer Kathy said...

Karen -- I would consider that perhaps you have malware on your system. Sometimes malware can look very official like that, as though it's coming from a real program on your PC. Since it can't hurt, I suggest you run Malwarebytes (get it from malwarebytes.org). Here's a tutorial on how to run it: http://www.udel.edu/it_static/help/anti-malware/downloading-malwarebytes-anti-malware.html

Prairiemaid said...

Well, I am not smart enough to help with your computer problems, but I wanted to wish you a very Blessed Thanksgiving!

Mrs4444 said...

Just reading the word "Norton" gives me a stomach ache--Their support is TERRIBLE. I ended up getting rid of it (which was also a nightmare) and adding AVG for free. My husband's company recommends the free AVG for all of their computers, too. Good luck!

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