
Last Saturday I finally got a new computer AOC monitor that was on sale at OfficeMax. What a run around! The old CRT monitor had the connection built-in on the back. I knew the part that plugged into the computer was the blue kind so bought the 19" flat screen AOC monitor, but when I looked at home and saw my old one didn't have that kind of connection on the back, I thought it wouldn't work so returned it. The sales clerks at OfficeMax and also at Best Buy and Staples all told me to that I needed a VGA connection (the blue screw in kind) or it wouldn't work. Not until I stopped in at Computer Outlet was I told it wouldn't matter that the monitor had a different type plug as long as the computer had the right kind. So back to OfficeMax I went to repurchase the one I liked that I found on sale.
After looking for the directions and not finding any except for pictures to follow on how to assemble it, I hooked up the new one and it worked, but the picture looks sort of washed out. A CD came with it so I put that in and read all about this new monitor. Why can't manufacturers keep things simple? A brightness button on the front that works is all I ask. This one though, has a button but when I tried using it, there was very little difference. This monitor has 8 menus with various settings available! After flipping through them all, I discovered that if I used the picture boost at 100%, that gets the contrast and brightness more vivid the way I'm used to it. When I turned the machine off though and back on later, guess what! Back to the washed out colors so I reset it again and looked to see if I missed the "save" somehow but couldn't find one.
On Monday, I found the tech support number and called them about it. After about 15 minutes on the phone with a technician, he said there's no way to save that picture boost setting. Adjusting the contrast and brightness on the other menu didn't really help much so if I want the vivid colors, I have to reset picture boost every time. Unbelievable! On the displayed one in the store it wasn't washed out. I wonder if I should return it and try for a different one or just put up with this one. What would you do?
